Yesterday, I went to the digital section of a mall to send my printer to be fixed. While waiting for the person in charged to tell me what actually was wrong with the printer, something happened. Well, it did not happen to me, but I was there. I had to wait for the person because the person had to attend to another customer who wanted to return a laptop table because the USB port is not functioning. When the person checked the receipt, it was already more than two weeks; it exceeds the warranty period. However, the customer said that she came before but she did not bring the receipt so only now she had the time to come. She said she was busy. I was listening to the conversation so I said to myself..ok..fine..you’re busy..So? I mean it’s her fault for not finding time. Then she kept on by saying that even when she came before, no one was at the counter and that everyone was ‘curi tulang’. I was like WHAT?? What’s wrong with this lady? I was happy that the person in charged at the counter questioned her back..because I would do the same thing.
Then, out of the blue, the husband yelled at the person in charged saying ‘You nak bagi balik ke xnak??’ When I say yell, I mean he really yelled like on top of his lung. I was shock-stricken. Then the person yelled back at him saying ‘Nak marah2 apa hal??!!’ Seriously, it was an interesting real-life drama and I never thought that I would be part of it. The best part was, the husband answered back saying ‘Kenapa you tanya banyak2 soalan?’ I, who was standing at the side, was like SERIOUSLY?? I mean he started it first..or should I say the wife started it first.. Why did he have to yell initially? We are all humans..no matter what our positions are, no matter how much money we have.. we are still the same..we do not have any rights to be disrespectful to others.. If u start to disrespect others, then you should not be surprised if others acted the same way towards you..right? The best part was, when the person in charged managed to get the wife to change the laptop table, I didn’t hear even a whisper of ‘thank you’. C’mon! Where’s your courtesy? That’s the simplest thing that anyone should do and yet, after yelling and shouting and showing off your authority, you can’t even say a simple thank you?
Maybe that’s why we are still considered people with third class mentality.. I am not trying to condemn the people involved in the drama.. I’m just sharing what I experienced which I think will be something that we can learn from.. Maybe both parties were guilty.. But my point is, we need to control our emotions..yelling and shouting? A big NO.. Instead of showing authority or masculinity, it actually shows how weak we are.. and worst of all, often times, we will not solve anything..

